Patients' Perspective of Type 2 Diabetes and Their Relationship with Health Care Professionals: a Qualitative Study
SARRÍA-SANTAMERA A, BOLAÑOS E
Atención Primaria 2003;32(4): 195-200
Resumen del Autor:
Aim. The objective of this study is to investigate the perception that people with type 2 diabetes have about the disease and about their relationship with the primary healthcare professionals. Design. Qualitative research, carried out between September-November 2000. Setting. Primary healthcare center Barrio del Pilar from Madrid. Participants. 15 persons with type 2 diabetes. Variables considered to design the profiles of the interviewed were: age, gender, educational level, and time since diagnosis. Method. Structural sampling and open interviews. Results. Patients express having scarce information regarding the consequences of diabetes. As diabetes is symptom free represents a difficulty for being perceived as a severe disease. The most valued aspects of the relationship with health professionals are that they provide with clear and tailored information, build a trust context, support changes and take account their perspectives and living circumstances. Conclusions. It is
essential to recognize how patients understand and shape the disease. Information provided by professionals have to be tailored to patients necessities, and take place in a trusting environment. Decisions related with diabetes management have to be aligned with patients perspectives. Effective communication could be considered as a useful tool to encourage adherence and improve healthcare quality.
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